Schedule an Estimate

Describe what the house is doing, and we will be in touch to ask a few questions and set a day for a visit.

Your request has reached our office. We will be in touch to ask a few questions and set a day.

We are sorry, but your request did not reach us. Please call us at (972) 843-7690.

Sparks, smoke or a burning smell?

Leave the building and call 911 first. Once everyone is safe, call us at (972) 843-7690.

Send a Note About the Problem

A few lines are enough to start. The more you can say about what the house is doing, the better the first visit can be planned.

(972) 843-7690 office@mungerelectric.com

Once Your Note Reaches Us

We get back to you the way you asked, by phone or by email, with a few questions about the problem: which circuits are affected, how long it has been happening and whether anything has changed in the house lately. Then we set a day for the visit.

If the problem gets worse before then, such as a breaker that will no longer reset or an outlet that starts to smell hot, switch that circuit off at the panel and call. Nothing starts until you have agreed to the plan, as on every job we take on.

Useful Details for the First Call

None of this is required, but each item shortens the questions we ask before setting a day.

What the problem is and when it started
Which breaker, room or outlet is affected
The panel’s brand, if you can see it on the door or the label
Any appliances or additions you are planning, such as an EV charger or a new air conditioner

Photos Go by Email

A photo often says more than a paragraph. Pictures of the panel label, a scorched cover plate, storm damage at the service mast or a page from an inspection report can go to office@mungerelectric.com; mention your name so they can be matched to your request.

When We Answer the Phone

Calls answered
Day	Hours
Monday to Friday	6:00 am – 11:30 pm
Saturday and Sunday	7:00 am – 10:00 pm

Describing an Electrical Problem

What should the description of the problem include?

What you noticed and when it started; which room, outlet or breaker is involved; what was running at the time; and any smell, sound, heat or scorching. If the trouble comes and goes, say when it tends to happen, such as in the late afternoon when the air conditioner works hardest.

Can one request cover more than one problem?

Yes. List each thing you have noticed, even a single warm switch plate or a light that flickers now and then. Small signs often share a cause with the larger problem, and the visit can include a look at each of them.

Should I mention work that is planned, not just what is broken?

Yes. A new air conditioner, an electric car, a remodel or an addition can change what the visit needs to look at, especially in the panel, so it helps to know about it from the start.